Month: October 2018

7 Simple Customer Service Tips All Retailers Should Try
Business of Retail
Retail Life
Retail News

7 Simple Customer Service Tips All Retailers Should Try

When you run a small retail store, customer service is in the centre of every decision you make. There might be a good deal of debate surrounding’ the customer is always right’, but there’s not any debate about this: you want to provide truly excellent customer service to keep shoppers coming back.   Concentrate on […]

Read More
5 Ways to Shop Smarter this Christmas
Business of Retail
Retail Life
Retail News

5 Ways to Shop Smarter this Christmas

This season alone, the average consumer plans to spend around $660 on presents. That is why tracking Christmas spending and sticking to a budget is something that everyone should try to do this holiday season. It’s essential to take some opportunity to plan, and budget for Christmas presents carefully, so you don’t wind up overspending […]

Read More
5 Examples of Superior Customer Support in Retail
Business of Retail
Retail Life
Retail Local

5 Examples of Superior Customer Support in Retail (and How to Apply It to Your Store)

While there are lots of things that may impact the in-store experience (e.g. products, prices, shop environment, etc.) customer support is going to be among the best factors that affect how shoppers perceive your brand. And here is the excellent news: when it comes to customer service, you are in the driver’s seat.   You […]

Read More